Frequently Asked Question

Configure your mail in Outlook 2016/Office 365
Last Updated 4 years ago

If you are opening Outlook for the first time, a screen will appear

asking you if you wish to configure an email account. You can skip the

first two steps, and start at point 3.

If you have opened Outlook

before, or already have another account configured in Outlook, then

follow the first two primary steps.

  1. Click on the top right side of Outlook on File
  2. In the blue menu to the side, Info is selected, and you will see Account Information to the right. Under this, you will see the + Add Account button image. Click on it.
  3. A screen appears where you can enter your email. Please enter your email address in the text box.
  4. Now click on Advanced Options, and check the box Let me set up my account manually
  5. Click on Connect
  6. In the Advanced Setup screen, you can select IMAP
  7. You will now be asked for the Password. Please enter the password you have made or have been given.
  8. Outlook will attempt to configure the mail server itself. After a few seconds it will say Something went wrong: We couldn't log on to the incoming (IMAP) server. Please check your email adrress and password and try again.
  9. Click on the button Change Account Settings
  10. You will get a screen where you can now fill in some settings. Please fill them in as shown below:
  11. Once done, hit on Next. Outlook will test the configuration and if everything is filled in correctly the email account will be added to Outlook. Enjoy!

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